Delivery
We are dedicated to maintaining a high standard of operational efficiency and customer satisfaction. In our pursuit of excellence, we consistently bolster our stock levels to proactively mitigate potential delays and material cost escalations.
This strategic approach allows us to uphold our commitment of shipping 96% of all orders on the same day. Should any items be temporarily out of stock, we employ expedited shipping directly from the factory to ensure seamless service and adhere to our customer service promise.
For specialised requirements such as custom-made, sizable quantity call-offs, or substantial cost-sensitive orders, we meticulously pre-order the complete consignment. These orders are securely housed in our warehouse, poised for immediate dispatch.
By adopting this proactive approach, we safeguard our clientele from any adverse effects of price fluctuations or delivery delays.
England, Scotland and Wales - FREE Next working day delivery by DPD.
(excluding Scottish Highlands and Islands, or small items under 500g are 2nd class post)
Applies to orders received before 3.30PM, orders between 3.30PM and 4PM please call us, we will do our best to help.
Fast delivery options by DPD.
Next day before 12am +£24 or next day before 10.30am +£33.50 (available Monday to Thursday to 3.30PM)
Saturday Delivery +£24.00, Saturday AM +£40, Saturday before 10.30am +£50 (available Friday to 3.30PM)
(Next day AM and Saturday does not apply to Northern Ireland, Scotland, Scottish Highlands and Islands.)
Northern Ireland, Scotland + Islands - Free 2 Day delivery by DPD.
Northern Ireland - BT1-71, BT74-82, BT86-88, BT92-97.
Scottish Highlands - Aberdeen AB31-AB35 + AB41-AB54, Northern Highlands AB36-AB38, AB55-AB56, HS1-HS9 2-4days, IV1-IV63, KW0-KW14, PH19-29, PH32-PH33, PH45-PH48, Argyll FK17-FK21, KA28, PA20-PA78, PH30-PH31, PH34-PH44, PH49-PH50, Arran KA27, ZE1-ZE3, Dundee PH15-PH18. (2 day service)
Orkney, Shetland KW15-KW17 (2-4 day service)
Scottish Islands - Skye, Isle of Mull, Isle of Arran, Islay, Isle of Gigha, Iona, Tiree, Jura, North Uist (2 day service)
How it works.
Once you have placed your order, you will receive an automated order confirmation.
When your order is ready for shipping, you will receive an email with your DPD tracking information and link.
Track Your DPD Parcel.
Use your DPD tracking number and see live GPS tracking to your door.
Take full control of your delivery or make changes.
Express Same-Day Delivery
Please contact us if you require our Monday to Friday same-day service available up to 4.30PM, typically on route within 1 hour of confirmed booking.
Small van from our warehouse at BS37 5NG,
1-20 miles £68.75, 21–25 miles £68.75, 26–30 miles £75, 31–40 miles £87.50, 41–50 miles £100, 51–70 miles £112.50, 70+ miles £112.50 + £1.45 per extra mile.
London, West Wales and Cornwall add £62.50 surcharge.
Southern Ireland + Worldwide FedEx Global Delivery
Global delivery by FedEx Express for all stock and fast track service items, all charges shown at check out before payment.
For FedEx delivery times and zones, see Zone Guide.
For FedEx delivery tracking, see Tracking.