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Please contact us via email or telephone before completing returns form or returning goods.
If the product didn't work or failed we might be able to assist, see our fault finding guide.
If you ordered or we sent the wrong item, maybe we can speed things up by contacting us first.
You have the right to return an item up to 14 days after the delivery date.
Please Contact Us on the below phone number or address.
Telephone: +44(0)1454 334990 / 0800 8087799
Fax: +44 (0)1454 326 390 Free 0800 808 7700
Address: Connexion Developments Ltd
Unit 3, Rainbow Court
Great Western Business Park
Yate, Bristol, BS37 5NG
Company Reg: 03502257
VAT GB 712906644
Download our Goods Return Form here.